8 in 10 trust advisers; 73% of seekers research on their own
Some U.S. adults are using artificial intelligence for financial guidance, but it remains far from the most trusted source of advice, according to a new Gallup survey conducted in partnership with Edward Jones, a financial services firm.
About 1 in 5 Americans who sought financial advice in the past year turned to AI, the survey found. Among U.S. adults overall, only about 3 in 10 have “a great deal” or “some” confidence in its expertise for managing money, including just 3% who trust AI “a great deal.”
The poll, which was conducted in the spring and looked at the views of adults who are at least 21, found a disconnect between the resources Americans trust for financial advice and the ones they actually rely on, according to Gallup.
About 8 in 10 U.S. adults have at least “some” confidence in financial advisers, the survey found. But only about one-third of U.S. adults who sought financial advice turned to a professional financial adviser.
A far larger share — 73% — said they relied on their own internet research.